To file a complaint, completed forms must be mailed to: DHHS ADA/RA Complaints Office of Legal Affairs 2001 Mail Service Center Raleigh, NC 27699-2001 The following is a list of ADA/RA coordinators for each Division and Office of DHHS, with contact information:
- Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500.
- Complaint Hotline Hours: 8:35 a.m. – 4:00 p.m. weekdays, except holidays.
How do I file a complaint against a nursing home in NC?
Following are the actions to take if you have a complaint about an NAATP treatment facility member: Contact the treatment center. Contact the accrediting body. Contact the governing body. Please contact the State Licensing Agency or the State Counselor Licensure Board for more information. File a complaint with the State Better Business Bureau.
How do I file a complaint against a provider?
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. Complaint Hotline Hours: 8:30 a.m. - 4:00 p.m. weekdays, except holidays. Fax: 919-715-7724. Mail: 2711 Mail Service Center, Raleigh, NC 27699-2711. File A Complaint
How to report elder abuse and neglect in North Carolina?
Assistance or File a Complaint Assistance or File a Complaint The North Carolina Department of Insurance pledges to seek fair treatment of all parties in insurance transactions. We are here to serve you. We can always be reached at 855-408-1212. Lost Life Insurance Policy
How do I file a complaint against an SNF?
Complaint Hotline: 1-800-624-3004 (within N.C.) or 919-855-4500. Complaint Hotline Hours: 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. weekdays, except holidays.
How do I report a rehabilitation center?
If you have a concern regarding the quality of care, facility conditions, or unprofessional conduct, you can always file a complaint against the concerned state agency. All you need to do is call the hotline, fill up a form, or send a personal complaint letter.
Who regulates rehabilitation facilities in North Carolina?
N.C. Medical Care Commission The North Carolina Medical Care Commission was established in 1945. In 1946, the commission was designated as the agency empowered to administer the Hill-Burton program within the state.Mar 7, 2022
How do I report an assisted living facility in NC?
Please utilize the Complaint Form below to file the complaint. Please note if this complaint is concerning a care issue in a nursing home you need to call the Complaint Section for Nursing Homes under the Division of Health Service Regulation 919-855-4500.
How do I report an assisted living facility to the state?
If you see evidence of neglect or abuse, contact Adult Protective Services (APS) or the state's licensing agency for assisted living in addition to the Long-Term Care Ombudsman in your area immediately. In some states, APS staff are responsible for investigating complaints.
Who regulates independent living facilities in NC?
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation monitors mandatory services and procedures that must be provided or met. All assisted living communities offer 24-hour care for scheduled and unscheduled needs, as well as supervision. 8.Jan 14, 2022
What does DHSR stand for?
DHSRAcronymDefinitionDHSRDivision of Health Service Regulation (North Carolina)DHSRDelayed Hypersensitivity Skin Reaction
Who investigates nursing homes in NC?
Health Care Personnel Investigations operates under state and federal laws investigating abuse, neglect, misappropriation of property, diversion of drugs and fraud against unlicensed health care workers and lists allegations and substantiated findings on the Nurse Aide and/or Health Care Personnel Registries.Sep 14, 2020
Where do I report a bad hospital service?
If you're unhappy with the care or treatment you received from a Western Cape Government health facility, send a “Please Call Me” to 079 769 1207 or call 0860 142 142 to lodge your complaint.Aug 6, 2019
How do you report an illegal activity in the healthcare setting in NC?
Health care facilities must report allegations to the HCPR in writing. Reports may be faxed to 919-733-3207, or mailed to the Health Care Personnel Registry Investigations Branch, Division of Health Service Regulation, 2719 Mail Service Center, Raleigh, N.C. 27699-2719.Nov 9, 2016
How do I file a complaint against an assisted living facility in Florida?
To file a complaint against an unlicensed health care facility, please contact us at 1-888-419-3456 / 800-955-8771 Florida Relay Service (TDD number) or submit an Unlicensed Health Care Facility Complaint Form. You may find additional information in our Helpful Links section.
How do I file a complaint against an assisted living facility in Texas?
Call 800-458-9858 to report suspected abuse or neglect of people who are older or who have disabilities. You can call this number to report abuse that occurs in: Nursing homes. Assisted living facilities.
Who regulates assisted living facilities in Virginia?
the Virginia Department of Social ServicesIn Virginia, assisted living facilities are licensed by the Virginia Department of Social Services, and assisted living administrators are licensed by the Board of Long-Term Care Administrators within the Virginia Department of Health Professions. Below are links to the applicable regulations.
By Phone
Complaint Hotline Hours: 9:00 a.m. - 12:00 p.m. and 1:00 p.m. - 4:00 p.m. weekdays, except holidays.
Common Issues Handled by Other Agencies and Contact Information
Physicians and Urgent Care Centers - N.C. Medical Board (1-800-253-9653)
Where To Report Elder Neglect And Abuse In North Carolina – Helplines, Hotlines, and Referral Sources
To report suspected elder abuse, neglect, or exploitation in North Carolina:
North Carolina State Government Agencies
The following North Carolina agencies can help you file a complaint against a nursing or long-term care facility, as well as provide you with additional information and support regarding senior neglect and abuse:
North Carolina Laws and Regulations
The following laws were enacted to help protect seniors in North Carolina against abuse:
File a Wage Complaint
In order to assist an employee with a wage dispute, a complaint must be filed.
Do I Have a REDA Complaint?
This will determine if have a potential Retaliatory Employment Discrimination Act complaint.