There are three ways that you can file a complaint: Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR Use the On-line Complaint Form, OR
Full Answer
How do I file a complaint against a drug service provider?
Dec 09, 2021 · If a sober living facility is providing licensable services, you can file a complaint with DHCS and an investigation may be opened. You may use the online Complaint Form, FAX or mail your concern to: Department of Health Care Services Licensing and Certification Division P.O. Box 997413 MS# 2601 Sacramento, CA 95899-7413
How do I file a complaint against a sober living facility?
Sep 02, 2015 · California Board of Psychology Complaint Information: http://www.psychboard.ca.gov/ To file a complaint: Complete, sign and mail the form found online to: Board of Psychology. 1625 North Market Street Suite N-215. Sacramento, CA 95834 . You can also contact the Board of Psychology for a consumer complaint form at (866) 503-3221.
How do I file a complaint against a hospital in California?
By mail: California Department of Public Health Food & Drug Branch P.O. Box 997435 MS-7602 Sacramento, CA 95899-7435. If the situation is an emergency that requires immediate action please contact: Office of Emergency Services 24-hour staffing at (916) 262-1621.
How do I file a grievance for out-of-class work?
Online Filing a complaint through the California Health Facilities Information Database (Cal Health Find) is the most direct way. You file the complaint and it is routed directly to the district office that has oversight authority for the facility in question. Phone, Fax, or Mail Draft your own letter and mail or fax it in to the district office.
Retail Food Facilities (e.g. restaurants, food trucks, cafés, etc.)
The local environmental health department (EHD) is responsible for the initial investigation of consumer complaints regarding foods served or sold at retail food facilities (e.g. restaurants, food trucks, cafés, etc.).
Commercially processed foods, Drugs, Medical devices, Cosmetics, and Consumer products
The Food and Drug Branch (FDB) is responsible for complaints regarding commercially processed foods, drugs, medical devices, cosmetics and certain consumer products affecting Californians.
Food Product Complaints
Consumer Complaints regarding foods served or sold at retail food facilities that do not involve illness or injury (e.g., cockroach in food served at a restaurant, filth in bulk food bins at a market) are referred to the Local Health Department (LHD).
Who can file a complaint against a health care facility?
Anyone can file a complaint against a health-care facility -- a patient or facility resident, a relative or friend, even a general member of the public.
How long does it take to file a complaint in a hospital?
Complaint investigations involving general acute care hospitals and other non-long-term care facilities must be completed within 45 days if the allegation indicates an ongoing threat of imminent danger of death, or serious bodily harm.
What is a complaint?
File a complaint (grievance) Filing complaints about a doctor, hospital, or provider. Filing complaints about your health or drug plan. Filing a complaint about your quality of care. Complaints about your dialysis or kidney transplant care.
Can you file a complaint with Medicare?
You can file a complaint if you have concerns about the quality of care or other services you get from a Medicare provider. How you file a complaint depends on what your complaint is about.
Contract grievances
If you are a rank-and-file employee, check your current Bargaining Unit contract for the specific process that applies to you. CalHR's Labor Relations Division handles grievances. Use these forms to file a grievance:
Statutory Appeals
Follow the links below for examples of appeals, a description of CalHR's hearing process, and some final decisions on statutory appeals. CalHR's Statutory Appeals Unit handles these appeals.
What happens if you file a complaint against a medical board in California?
If your complaint involves a more serious violation, such as an allegation of sexual abuse, gross negligence, or incompetence, it will be immediately referred for formal investigation by a trained peace officer employed by the Medical Board of California.
Who can file a complaint with the Board of Psychology?
Who May File a Complaint? Anyone who thinks that a psychologist, psychological assistant or registered psychologist has acted illegally, irresponsibly, or unprofessionally may file a complaint with the Board of Psychology. In this document the person who files a complaint is referred to as the "complainant," and the person against whom ...
What happens if the investigation finds evidence to support your allegations?
If the investigation finds evidence to support your allegations, the Board will submit the case to the Attorney General for consideration of formal disciplinary action against the psychologist's license. You will be notified of this referral.
What to do if you have a minor violation complaint?
If your complaint involves a minor violation, it may be handled in one of several ways. We may mediate an agreement between you and the licensee/registrant, issue the licensee/registrant a letter of warning, or set up an educational conference between the licensee/registrant and an expert case reviewer and/or Board staff.
How to contact California Board of Psychology?
Download the Consumer Complaint Form and print it. You can also contact us for a consumer complaint form at (866) 503-3221.
What to do if you have evidence that an unlicensed person is participating in activities that require a license?
If you have evidence that an unlicensed person is participating in activities that require a license, you should report the individual to the Board. The Board will investigate the allegations and, if sufficient evidence is found, will forward the information to the local District Attorney for criminal prosecution.
What are the complaints of the Psychology Board?
Complaints under the Psychology Board's jurisdiction include the following behavior by a psychologist, psychological assistant or registered psychologist: sexual contact with a patient. violating the patient's confidentiality. providing services for which the individual has not been trained or licensed. drug abuse.
How to file a complaint with the Board of Nursing?
The following information is provided to help you understand the complaint process: 1 Who Can/Should file a complaint with the Board of Registered Nursing? 2 How Do I File a Complaint? 3 How are Complaints Processed? 4 General Information 5 The Intervention Program 6 Submit a Complaint Electronically 7 Submit a Complaint by Mail
Who should file a complaint against a nursing board?
A complaint should be filed by anyone who believes that a licensee of the Board has engaged in illegal activities which are related to his/her professional responsibilities. Complaints received by the Board of Registered Nursing are reviewed to determine if the Board has the authority to investigate the complaint.
What happens if a nurse violates the Nursing Practice Act?
If no violation can be substantiated, the case is closed and the complainant is notified. Investigations which provide evidence that the nurse has violated the Nursing Practice Act and that the violation warrants formal disciplinary action will be resolved by informal or formal proceedings.
What is the complaint process for nursing?
The Complaint Process. The Board of Registered Nursing regulates the practice of registered nurses and certified advanced practice nurses in order to protect the public health, safety and welfare. The Board exists to protect patients by ensuring that registered nurses are competent and safe to practice. The Nursing Practice Act located in the ...
How to contact BRN Intervention?
For more information on the Intervention Program, please call (916) 574-7692 or send email to [email protected]. NOTE: By law, this is a confidential program. The complainant will not be notified if a nurse enters the Intervention Program or successfully completes the Intervention Program.
What happens if the Board does not know of another agency that can investigate the complaint?
If the Board does not know of another agency that can investigate the complaint, a letter is sent to the person who filed the complaint advising that no investigation will be conducted. Allegations which are not within the authority of the Board: fee/billing disputes. general business practices. personality conflicts.
What is a complaint review?
Complaints are always reviewed and evaluated under the applicable laws and accepted standards of care at the time the patient received the care or treatment , which can include any amended standards stemming from an applicable state law waiver or public health order.
How to file a complaint against a company?
There are three ways that you can file a complaint: 1 Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR 2 Use the On-line Complaint Form, OR 3 Download and Print a Complaint Form
What do we need to follow up on a complaint?
In order to follow up on your complaint, we may need to share the information you give us with the business you complained about or with other government agencies. This may include sharing personal information you gave us.
How to file a complaint against a licensed AOD provider?
If you wish to file a complaint about a licensed, certified AOD drug service provider OR a certified counselor you can do so via mail, fax, or by using the online Complaint Form. You may contact the Complaints Section via email at [email protected].
How long does it take to become a substance abuse counselor?
Registrants are required to complete certification as a substance use disorder counselor within 5 years from the date of initial registration with any DHCS approved certifying organization (CCR, Section 13035 (f) (1)).
How many hours of continuing education is required for a drug test?
Certifying individuals are required to provide documentation of completion of a minimum of forty (40) hours of continuing education and payment of a renewal fee to their certifying organization in order to renew their alcohol and other drug certification during each two-year period.