How to File a Complaint Via Phone 832-394-6200 (ext 8) Via Email HCDDComplaintsAppeal@houstontx.gov
- Complaint hotline: 1-800-458-9858 Option 5.
- Email: hfc.complaints@hhs.texas.gov.
- Fax: 833-709-5735.
- Mailing address: Health and Human Services Commission. Complaint and Incident Intake. Mail Code E-249.
How do I file a complaint with the city of Houston?
Complaint hotline: 1-800-458-9858 Option 5; Email: hfc.complaints@hhs.texas.gov; Fax: 833-709-5735; Mailing address: Health and Human Services Commission Complaint and Incident Intake Mail Code E-249 P.O. Box 149030 Austin, Texas 78714-9030; Submitting a Complaint against Substance Abuse or Narcotic Treatment Facilities. Complaint hotline: 1-800-458-9858 Option 6
How do I file a complaint about substandard care?
For nursing homes, assisted living facilities, intermediate care facilities, state supported living centers, home health, hospice, personal assistance agencies, and day activity and health services, the complaint must be made by calling 1-800-458-9858 or sending an email to ciicomplaints@hhsc.state.tx.us. Who regulates skilled nursing facilities in Texas? Long-term …
How do I file a complaint against my Medicare health plan?
The GLO will work with the City of Houston Housing and Community Development Department to provide a timely response. The response will be provided within 15 business days of the receipt of the complaint, if possible. Mailing Address. ATTN: GLO-CDR Texas General Land Office PO Box 12873 Austin, TX 78711-2873. Phone: 844.893.8937 or 512.475.5000
How do I file a complaint against a retail food establishment?
Disaster Recovery Complaints Fair Housing complaints How to File a Complaint Via Phone 832-394-6200 (ext 8) Via Email HCDDComplaintsAppeal@houstontx.gov In Person or Via Mail Address to: Housing & Community Development Department 2100 Travis Street, 9th Floor Houston, TX, 77002 Information needed to file a complaint
How do I report a rehabilitation center?
If you have a concern regarding the quality of care, facility conditions, or unprofessional conduct, you can always file a complaint against the concerned state agency. All you need to do is call the hotline, fill up a form, or send a personal complaint letter.
How do I file a complaint against a skilled nursing facility in Texas?
Call 800-458-9858 to report suspected abuse or neglect of people who are older or who have disabilities. You can call this number to report abuse that occurs in: Nursing homes. Assisted living facilities.
What does the Texas ombudsman do?
State supported living centers The onsite ombudsman: Conducts independent reviews of complaints. Ensures residents are treated fairly, respectfully and with dignity. Refers complaints of abuse, neglect or exploitation.
Who regulates mental health facilities in Texas?
They include:the Texas Department of Family and Protective Services;your treatment team;the facility's Rights Protection Officer;the TDSHS, Office of Consumer Services and Rights Protection;the Public Responsibility Committee;Texas Mental Health Consumers; and.Disability Rights Texas.Aug 16, 2018
How do I file a complaint against a rehab in Texas?
Submitting a Complaint Against Healthcare Facilities (Except Substance Abuse or Narcotic Treatment Facilities)Complaint hotline: 1-800-458-9858 Option 5.Email: hfc.complaints@hhs.texas.gov.Fax: 833-709-5735.Mailing address: Health and Human Services Commission. Complaint and Incident Intake. Mail Code E-249.
Who oversees nursing homes in Texas?
Nursing homes and other long-term care providers are regulated by the Texas Department of Aging and Disabilities (DADS). DADS licenses and inspects these facilities, which must meet stringent health and safety standards to maintain their good standing to provide long-term care in Texas.
How do I contact the local ombudsman?
Our helpline number is 0300 061 0614 and is open on Monday to Friday between 10am and 4pm. Lines are often quieter in the afternoon so we may be able to help you more quickly if you call then.
Can you email the ombudsman?
Email us at info@housing-ombudsman.org.uk or use our online complaint form.
Is the ombudsman free?
An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides.
How do I complain about mental health?
These are:Speak to someone informally.Make a formal complaint. If making a formal complaint doesn't resolve your problem, you may want to take your complaint to an ombudsman. You can also tell the regulator about your problem at this stage.Make a legal challenge.
What is a mental health warrant in Texas?
A mental health warrant allows a law enforcement agency to detain a person and take that person to a mental health hospital for an evaluation. It also allows the applicant to answer questions and state why that person is in need of mental health treatment. •
What are the rights of psychiatric patients?
Rights for People With Mental IllnessBe treated with respect and dignity.Have their privacy protected.Receive services appropriate for their age and culture.Understand treatment options and alternatives.Get care that doesn't discriminate on the basis of age, gender, race, or type of illness.Mar 17, 2022
Housing and Community Development Department
Complaints of fraud, waste or abuse must be immediately escalated to the City of Houston Office of Inspector General , or Department of Housing and Urban Development (HUD) Office of Inspector General regardless of whether the complaint is informal or formal.
State Escalation – Hurricane Ike, Flood 2016, and Hurricane Harvey concerns or complaints only
In the case that the inquiry or complaint is not addressed by the Department, any complainant has a right to escalate the complaint to the Texas General Land Office. The GLO will work with the City of Houston Housing and Community Development Department to provide a timely response.